The services offered by Ebiz are varied, but all are aimed at giving you the edge that will keep you one step – or more – ahead of the competition. In fact, that’s something else we do – we look at your competition, researching and analyzing your competitors’ websites, both regionally and globally, from a technical perspective. You need to know what they’re up to if you want to be out there in front.
A logical sequence of our main 4 Step services is detailed below, but your need may be for your current performance to be monitored by, for example, Steps 2, 3 and 4, before starting again from scratch with Step 1:
Step 1 Planning the E-Business Strategy
Without this you’ll go nowhere! As internet strategists, we analyse your company business, objectives and goals and create your own plan of action – which will include e-marketing procedures. This is a clear annual plan written specifically to meet the pre-defined objectives, and can be perceived as the most important step on the road to e-business success.
Step 2 Managing the E-Business Process
The company web environment and e-business are closely monitored to identify and resolve any issues requiring attention. This includes liaison with third parties when necessary, to arrange appropriate provision for domain names, website hosting and other relevant aspects of the framework.
Step 3 Monitoring the E-Business Outcome
This is a crucial service to help evaluate the success of the strategy and its implementation against the company’s established Key Performance Indicators (KPIs). Reporting technology is put in place to monitor the vital e-business processes. Website performance, security and statistics, and search engine rankings are all checked, and accurate and relevant data transmitted to the reports. A valuable part of the process is our subsequent interpretation of the data to determine Return on Investment (ROI). Added value comes in the form of the naturally generated report evidence of consumer areas of interest, enabling maximization of select marketing opportunities.
Step 4 Consulting and Advice
Our expertise enables us to look in detail at the report findings and make recommendations for future action which embrace all areas of your e-business environment:
- E-marketing
- Search engine optimization (SEO)
- Search engine marketing (SEM)
- Social media marketing (SMM)
- Domain name accounts
- Website development
- Online business
- Internet and email solutions
- Hosting solutions
- Website Usability metrics
Additional services include:
Outsourcing
We have extensive experience in coordination of project outsourcing both domestically and internationally. Our expertise in this area encompasses all aspects of the e-business environment, and relieves you of the worry of complex supervision issues.
Project Management
We specialize in total project management – advising on, planning, organizing and managing a project’s development. Our skills are particularly beneficial when managing large e-business and e-commerce projects requiring an in-depth knowledge of varying and complex technical issues.
Provider Selection
We are able to analyze and make recommendations of potential providers when services of a third party are needed, perhaps to develop a website or undertake search engine optimization. Each company’s needs are different, and we recognise the importance of assessing the requirements and selecting the most appropriate provider for the project.
Troubleshooting and Support
A total support service is provided in the event of web environment problems and issues.