Browsing through a collection of case studies may focus your mind a little more on how a carefully constructed and implemented e-business strategy can help your organization. Companies throughout the world have achieved excellent financial and qualitative benefits from their investment in e-business and IT projects, a number of which are exemplified here and clearly demonstrate the true value of digital transformation. We'll be adding new case studies every week so don't forget to subscribe to our RSS feed.

Latest Case Studies

Staples makes it easy for online customers
E-Business Solutions
23 May 2008   

With its online channel a critical part of its growth strategy, Staples needed a commerce platform that would support and fuel its online business growth--not constrain it. Staples needed more flexibility to pursue creative, customer-centric business strategies.

Teaming with IBM to deploy a powerful and flexible online commerce platform, Staples leveraged it to create a series of ground-breaking services on Staples.com that have ...

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Nine Steps to Convert Website Visitors Into Leads
Search Engine Optimization
23 May 2008   

Every company in the B2B market has a website and visitors. SEO can bring traffic to the website. Traffic on the website is only an opportunity, which can lead to leads. Converting incognito visitors into lead is the problem. Offering a reply channel to the visitors hardly brings any contact details. This lead generation program allows for converting website visitors into leads and into sales. ...

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Digital River Improves Sales and Reduces Costs With Online Conferencing and Collaboration software
E-Business Solutions
05 May 2008 

Digital River, a leading global e-commerce outsource provider, supplies small to mid-sized business and large enterprises with complete e-commerce systems and services. Because of the large number of extensive product demonstrations that Digital River regularly performs for prospective and existing clients, it's important that the company uses a cost-effective and efficient process.

To accomplish this, Digital River decided to explore new ways to demonstrate its ...

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Translating E-service Strategy into Superior Business Value
E-Business Intelligence
05 May 2008   

Find out how one of the largest financial services companies in the U.S. solved problems related to its manual and error-prone processes for approval, routing, and tracking of Commercial Card statements. This case study describes the delays and inefficiencies that were costing the company money and explains how a Web-based expense reporting system that was developed by Caritor has solved those problems. ...